Archive: August, 2011

A Subtle Emotional Appeal to Luxury Travelers

A Subtle Emotional Appeal to Luxury TravelersNews from New York Times: By JANE L. LEVERE Published: August 28, 2011 DESPITE an unsettled economic climate, the Luxury Collection, an upscale brand of Starwood Hotels and Resorts, is updating its advertising to attract new guests. Created internally, the new print and online campaign adopts a tagline developed [...]

Discount Hotel Rates Raise Question of a Tax Dodge

Discount Hotel Rates Raise Question of a Tax DodgeNews from New York Times: By DAVID SEGAL Published: August 27, 2011 THE HAGGLER typically steers clear of tax issues, but once in a while a consumer problem turns out to be a tax matter in disguise. And sometimes the Haggler doesn’t figure that out until it’s [...]

Holiday Inn Express to open most hotel rooms in USA

Holiday Inn Express to open most hotel rooms in USA News from USA Today: Holiday Inn Express is the busiest hotel chain in the USA in terms of construction, with nearly 21,000 guest rooms expected to open between now and 2014. That’s according to HotelNewsNow.com, which compiled the Top 15 hotel chain list by ranking [...]

MT Dept of Revenue sues online travel companies

MT Dept of Revenue sues online travel companies News from KRTV Great Falls News: The Montana Department of Revenue is suing nearly 20 Online Travel Companies (OTC) including Priceline, Travelocity, Orbitz, and Expedia for unpaid lodging taxes. According to court documents, the OTCs contract with Montana hotels and acquire lodging from them at wholesale rates. [...]

JetBlue’s Flawed Customer Service Could Be Detrimental To Business

JetBlue’s Flawed Customer Service Could Be Detrimental To Business News from Seeking Alpha: Customer service is often a thankless job that brings on migraine headaches and can make even the most joyful person in the world melancholy after countless hours spent on the phone dealing with upset and even irate consumers. If a company has [...]

Sometimes It Hertz to Rent a Car and Other Travel Tips

Sometimes It Hertz to Rent a Car and Other Travel Tips News from FedSmith.com: Print Comments RSS By Steve Oppermann Wednesday, August 24, 2011 You can have a summary of the latest headlines from FedSmith.com delivered right to your email inbox each business morning. The service is free and you don’t get junk e-mail as [...]

Our view: Suite life; who pays?

Our view: Suite life; who pays? News from Anchorage Daily News: Alaskans love to complain about lawmakers’ travel on the public dime. But Sen. Bert Stedman’s hotel suite upgrade, and the travel of some of his colleagues to an ideologically driven conference in New Orleans, set a new low standard. In fairness, Sen. Stedman said [...]

Hotwire Launches New Monthly Travel Savings Indicator

Hotwire Launches New Monthly Travel Savings Indicator News from Sacramento Bee: SAN FRANCISCO, Aug. 22, 2011 – /PRNewswire/ — Hotwire.com®, a leading discount travel site, today released their new monthly Hotwire® Travel Savings Indicator, which features the top five cities in North America where hotel, air and car rental rates have dropped the most. Expanding [...]

Canyon Ranch grew with its consistent mission

Canyon Ranch grew with its consistent mission News from USA Today: Mel Zuckerman says he built Canyon Ranch, a luxury upscale spa chain, on a whim. Three decades later, it’s a leader in the health resort spa industry. By Bob Riha, Jr., USA TODAY Mel Zuckerman, founder of Canyon Ranch. By Bob Riha, Jr., USA [...]

Travel briefs

Travel briefs News from MiamiHerald.com: Hotel went up, but it’s coming down Casino company MGM Resorts International is seeking approvals to demolish the defective Harmon hotel tower on the Las Vegas Strip. The Las Vegas company said Monday it wants to implode the never-opened building because structural defects prevent it from being usable. A structural [...]

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